Support
Questions, problems, or feedback about hoomi? We are happy to help, and we read everything.
Get in touch
Email us and we will get back to you as soon as we can. Please include your device model and iOS version if you are reporting a problem.
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Frequently asked questions
Is hoomi free?
Yes. The core tools, including the help feature, breathing, and grounding, are free to use.
Do I need an account?
No. hoomi has no accounts and no sign-up. You can use everything straight away.
Does hoomi collect my data?
No. We never collect your personal data, and there are no analytics or tracking in the app. Your activity and settings are saved only on your device.
You can read the full details in our privacy policy.
What happens to my data if I delete the app or change phones?
Because everything is stored only on your device and there is no account, deleting the app removes your activity and settings, and they do not transfer to a new phone. This is a deliberate part of how hoomi protects your privacy.
Is hoomi a medical app?
No. hoomi supports your wellbeing with gentle tools like breathing, grounding, and meditation. It is not a medical service and does not diagnose, treat, or replace professional care. If you need urgent help, please contact the emergency services or a crisis helpline.
I found a problem with a helpline number or support detail
Please tell us straight away at support@hoomi.dev. We check support details against official providers, and we treat corrections as a priority.
Something in the app is not working
Email us with your device model, iOS version, and a short description of what happened. A screenshot helps if it is visual.
hoomi supports your wellbeing. It is not a medical service and does not diagnose, treat, or replace professional care. If you need urgent help, please contact the emergency services or a crisis helpline.